Operate
Commerce Operations
Connect your store with POS and back-office systems so inventory, orders and reports line up across channels.
For retailers selling online and offline who need stock, orders and reports to stay in sync.
- Price
- Fixed quote after a discovery call
- Timeline
- Confirmed in your proposal
01Scope
What's included
- POS and ecommerce integration
- Inventory synchronisation across stores, warehouse and website
- Order workflows: routing, status updates and customer notifications
- Reporting across online and offline sales
Deliverables
- A map of your current systems and data flows
- Inventory sync between POS and store, with alerts when something fails
- Order workflows configured for your channels and teams
- A reporting view of sales and stock across channels
- A runbook and handover session for your team
Not included
- Buying or licensing POS, ERP or other third-party software
- Hardware supply and installation
- Cleaning up historical data beyond the agreed scope
- Replacing your POS or ERP
- Round-the-clock monitoring
Excluded items can be added to the scope and quoted separately.
02Pricing
How it's quoted
Every project is different, so we quote after understanding your scope. The price is fixed in a written proposal before any work starts.
- 01
Share your requirements
Tell us about your business and goals through the inquiry form.
- 02
Discovery call
A short call to understand scope, systems and timing.
- 03
Written proposal
Scope, deliverables, exclusions, milestones and a fixed quote — before any work starts.
- 04
Start on approval
Work begins only once you have approved the proposal.
Capabilities this package draws on
FAQs
Frequently asked questions
Which POS and ERP systems do you work with?
We review your systems during discovery. Integration depends on the access and APIs your providers offer, and we confirm feasibility in writing before quoting.
What happens if a sync fails?
We design every integration to fail loudly and safely: errors are logged, the team is alerted, and there is a documented manual fallback so you can keep trading.
Other packages
- 01 · Launch
Ecommerce Launch
For brands moving online for the first time, or rebuilding a store that no longer fits the business.
- Live store with home, collection, product, cart, checkout and policy pages
- Catalogue structured and imported, up to the number of products agreed in scope
- Payments and shipping tested end to end with real orders
- Analytics and conversion tracking in place from launch
Fixed quote after a discovery call
See scope, deliverables & exclusions - 02 · Convert
Conversion & Growth
For businesses already getting website traffic that want more of it to turn into orders.
- Funnel analysis with a prioritised list of improvements
- Agreed product-page and checkout changes designed, built and released
- Campaign landing pages, up to the number agreed in scope
- Event tracking and a simple dashboard for the metrics that matter
Fixed quote after a discovery call
See scope, deliverables & exclusions
Let's build together
Not sure which package fits?
Tell us where you are today. We’ll recommend the right starting point — or a mix — after reviewing your inquiry.